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Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 1, 2024

Introduction

Cedar Grove Publishing ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cedargrovebooks.com (the "Service") or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our newsletter
  • Contact us through our contact form
  • Submit manuscripts or other materials
  • Purchase our books or services
  • Participate in surveys or promotions
  • Interact with us on social media

This personal information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Demographic information
  • Professional information (for authors and industry contacts)
  • Payment information (processed securely through third-party processors)
  • Communications with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on site
  • Referring website
  • Device type and screen resolution

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services

  • Process and fulfill book orders
  • Send newsletters and updates about our publications
  • Respond to your inquiries and provide customer support
  • Review manuscript submissions
  • Communicate about events and promotional activities

To Improve Our Website and Services

  • Analyze website usage and performance
  • Customize and improve user experience
  • Develop new features and services
  • Troubleshoot technical issues

For Marketing and Communications

  • Send promotional materials (with your consent)
  • Notify you about new book releases
  • Invite you to events and special programs
  • Conduct market research and surveys

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us with:

  • Website hosting and maintenance
  • Email marketing services
  • Payment processing
  • Book distribution and fulfillment
  • Analytics and website optimization

Business Partners

We may share information with:

  • Bookstores and libraries for order fulfillment
  • Distribution partners like Independent Publishers Group
  • Marketing partners for joint promotional activities

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure user safety
  • Prevent fraud or illegal activities

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure data storage and backup procedures
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may include:

Types of Cookies

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Updates

  • Request access to your personal information
  • Update or correct inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing

Communication Preferences

  • Unsubscribe from marketing emails at any time
  • Opt out of promotional communications
  • Update your contact preferences

Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Social Media

Our social media pages are governed by the privacy policies of the respective platforms (Facebook, Twitter, Instagram, LinkedIn). We may collect information when you interact with our social media content.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Users

Cedar Grove Publishing is based in the United States. If you are accessing our website from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from your jurisdiction.

By using our services, you consent to the transfer of your information to the United States.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you of significant changes via email or website notice
  • Provide a summary of changes when appropriate

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Cedar Grove Publishing
236 West Portal Avenue #118
San Francisco, CA 94127

Phone: 415.364.8292
Email: [email protected]

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

Cedar Grove Publishing

236 West Portal Avenue #118
San Francisco, CA 94127
415.364.8292

For Booksellers & Libraries

Order by calling 1-800-888-4741 (Monday-Friday, 8am-5pm CT) or email [email protected]

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